At Global American Emigration Advisors, we endeavor to maintain the highest degree of service, our quality and reputation has been built upon our commitment to honesty, competence and professionalism.
We operate a system on meeting certain standards regarding client care. Standards include:
- Clients should receive copies of all substantive correspondence, including, without limitation, all correspondence between Global American Emigration Advisors and the USCIS or the U.S. Embassy in relation to your case.
- Telephone calls from clients are to be returned on the same day where possible.
- You will be notified of the receipt of correspondence of any sort on the same day and the correspondence is to be dealt with promptly within a reasonable time and certainly before your case is prejudiced in any way.
- Letters to clients and outside agencies are to be written in plain English.
- Appointments are to be given to clients within a reasonable timeframe and without any due delay.
Please remind us if you feel we have not kept to our standards as we are always looking for ways to improve our services further.
Please also feel free to be open with your concerns as your case proceeds, we are happy to amend our normal processes to ensure we work in a manner that suits you, within reason.
As an organisation, we have in place a procedure to keep all the instructions and information you provide to us confidential. This means that we will not disclose any information that you provide to us to any person or body, whose knowledge of your case/ information and whose involvement are NOT considered as necessary for the success of your application, and who is not required by law to learn about your case, without your written approval.
There are specific and limited circumstances where this organisation will be compelled to disclose information because of a legal regulatory obligation.
We are committed to providing a high-quality legal service to all our clients. Please inform us if you feel we have not met these standards. If you have a complaint, please contact us with the details. If we must change any of the timescales set out below we will let you know. It may be possible to resolve your complaint immediately, please speak to Roy E. Schremp if you have any concerns.
On completion of matters, we will return your original documents to you unless otherwise agreed with you or required to be submitted with an Application by Government requirement. Global American Emigration Advisors will undertake to retain files for at least 2 years.
We reserve the right to destroy the files without further reference to clients after retaining the files for the period stated above.
Transfer of File
If you wish to instruct other Firms to deal with your matter, we will transfer your file to another adviser but you will still be liable for fees on work done. We will always release your file whether you have paid us or not. We may act in the county courts to recover our fees should you refuse to pay.
Global American Emigration Advisors maintains Professional Indemnity Insurance.
Global American Emigration Advisors will only engage experts using objective criteria. In a situation where you may have need for interpreters, equivalency experts, etc., we will engage only professionals who are registered with a recognised accreditation body. It is also our company policy not to engage the services of the client’s family member or friend to avoid a conflict of interest in providing a professional service.
EMAIL REMAINS BY FAR THE MOST EFFICIENT ROUTE TO CONTACT US IN FIRST INSTANCE.
You can contact us by telephone or by post however the most effective way of contact is by email.
We would also ask that you do not try to attend our offices without an appointment, as it will be extremely unlikely that you will be seen. Please ensure that you notify us in writing of any change of your address.
Fees and Payments
Global American Emigration Advisors are keen that all payments are transparent, fair and consistent. We make the following promises:
We work on Fixed Fees. We calculate fixed fees based upon an assessment of your case and once we understand your needs, we give you a quote. We stick to this quote unless you require additional services, not previously discussed, or some fact that was not previously disclosed means we must undertake more work than was originally agreed.
We do not expect this figure to change, but if it does we will contact you with full reasons as to why costs have increased.
You will be informed before making any payments to us of the grand total figure that will need to be paid and the hourly rate it is based upon.
You will be informed before making any payments to us of what work this covers
Clients can pay in cash, bank transfer or through World Pay (Visa, MasterCard, American Express). Details are available upon request and displayed on our website.
There may come a time that you will incur additional costs other than our professional fees. These are called disbursements; examples of these may include costs for interpreters, expert or other reports or travel and lodging fees.
We will not incur these costs until we have spoken to you and you have agreed to bear them.
Global American Emigration Advisors will provide you with information regarding USCIS fees which can be made payable directly to them. Please speak to us about this for more details.
Any request for a refund will be considered on a case by case basis and no refund will be available once the processes have begun. Initial consultation fees are not refundable. A full refund of the contractual fee will be provided if a notice to discontinue is received in writing within 24 hours of the initial payment for contracted services.
Our Information is not legal advice
This site offers information on several subjects related to travel, immigration and business in the United States. The information we offer on these various legal topics is not to be viewed as legal advice. Our products are not based on a specific case and no advisor-client relationship is created by the usage of this website, its contents, any immigration materials purchased or downloaded, or any information provided by us or our affiliated websites. By using this site or other products, you agree that its proprietors, producers, and administrators have no responsibility or liability, directly or indirectly, for any problems that may arise from the use or misuse of our products and content. The responses and information contained herein are intended to be general and should not be relied on for a specific situation. For specific legal advice, contact an attorney.
Roy E. Schremp is not a licensed attorney and only represents himself as an expert advisor/consultant based on his 46 years of immigration service and experience.
Provision of Service
Upon registering your interest, you can contract for a Service offered by us. Upon payment, we will endeavor to have the Service delivered to you within the time frame provided for in the Service description. However, in certain cases this may take longer, depending on the complexity of the Client's Profile. The Service also considers current and publicly available immigration legislation and policies. Global American Emigration Advisors cannot be held responsible for any inaccuracy arising from changes to such legislation and policy which are not publicly available at the time the Service is provided or which may occur after the Service has been provided to the Client.
The Client is encouraged to seek additional guidance from Roy E. Schremp and/or make independent enquiries before relying on the information provided as part of the Service.
Global American Emigration Advisors cannot offer taxation, business, education or investment advice. Any information provided by our external sources and affiliates on matters not related to a visa should only be interpreted as general information and the Client should obtain professional advice regarding these matters.
Information Provided by the Client
Global American Emigration Advisors Expert will use and rely on information provided by the Client in the provision of the Services provided. Global American Emigration Advisors will not independently verify or assume responsibility for the accuracy or completeness of such information. Accordingly, the information provided by the Client must be correct, including date of birth, qualifications and work history, contact details, etc. If the information provided by the Client is not correct, the Services provided may not be accurate.
Any advice provided to you should not be used by any third party as each case varies depending on the circumstances of the applicant and the applicant's family. Such action will result in an immediate breach of our terms as set out above.
Disclaimer of Warranties and Limitation of Liability
THIS WEBSITE IS PROVIDED BY GLOBAL AMERICAN EMIGRATION ADVISORS ON AN "AS IS" AND "AS AVAILABLE" BASIS. GLOBAL AMERICAN EMIGRATION ADVISORS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, GLOBAL AMERICAN EMIGRATION ADVISORS DISCLAIMS ALL WARRANTIES. GLOBAL AMERICAN EMIGRATION ADVISORS DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAIL SENT FROM GAMAVISAS ARE FREE OF ERROR, VIRUSES OR OTHER HARMFUL COMPONENTS. GAMAVISAS.COM AND ALL ASSOCIATED WEBISTE ADDRESSES AND OR EMAIL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
To the extent that liability cannot be excluded, the liability of Global American Emigration Advisors, its directors, officers, employees, and consultants is limited to the cost of the service Global American Emigration Advisors provides to the Client.
To the greatest extent possible by law, the Client must indemnify and hold harmless Global American Emigration Advisors, its officers, employees, agents and related companies (Indemnified Persons) against all Liabilities (including legal costs on a full indemnity basis) incurred by the Indemnified Person about the provision of the Service by Global American Emigration Advisors, except the Liability arising from the negligence or default of any of the Indemnified Persons.
Thank you for retaining the services of Global American Emigration Advisors.
If you have been pleased with our service so far, please tell others who might benefit. If you like further information, please do not hesitate to contact us.